“Familiarity breeds contempt” is a potent reminder for any industry—especially ours, where innovation often feels like a race against complacency. Your taxi analogy perfectly illustrates how ‘comfort’ can erode quality and attention to detail over time. It’s easy to see how even products that once amazed can become the ‘next bad taxi ride’ without the vigilance to keep them fresh. How do you suggest we can “watch the road” more mindfully in our product roadmaps to avoid this pitfall? Thanks for the thought-provoking read!
Many valuable insights. The one that stood out to me from my years in education was familiarity with “how things have always been done” limits breakthroughs and discourages experimentation.
“Familiarity breeds contempt” is a potent reminder for any industry—especially ours, where innovation often feels like a race against complacency. Your taxi analogy perfectly illustrates how ‘comfort’ can erode quality and attention to detail over time. It’s easy to see how even products that once amazed can become the ‘next bad taxi ride’ without the vigilance to keep them fresh. How do you suggest we can “watch the road” more mindfully in our product roadmaps to avoid this pitfall? Thanks for the thought-provoking read!
Many valuable insights. The one that stood out to me from my years in education was familiarity with “how things have always been done” limits breakthroughs and discourages experimentation.